Why is Milo priced at a premium?

Yes, we could make Milos cheaper. But if we did that, they’d be cheap. They wouldn’t have advanced wind and background noise suppression. They wouldn’t be waterproof and rugged. They wouldn’t let you speak hands-free, phone-free with your group, on the slopes, trails of the water. They wouldn’t be Milo Action Communicators. So, it’s safe to say, Milo will never be cheap. And that’s a good thing. Because you’ll always get what you pay for.

Does Milo include a warranty?

Milo comes with a 2-year warranty. Each Milo is comprehensively tested before leaving the factory. In the unlikely event that a unit stops working, we will replace the unit.

What is the range I can get with a Milo Walkie Talkie?

Milo range is up to about 1,000 m / 3,000 feet between any two Milos in your group. Sometimes even much farther. This depends on terrain and conditions, of course. The range is extended by the MiloNet mesh network if your group spreads out farther, because the Milos in your group act as “repeaters” for the other Milos.

In our testing with the latest v11 Milo software, we measured over 1000m (3000 feet) with 2 Milos, and with 3 Milos, we got over 1600m (over 1 mile).

In perfect conditions, Milo can be used comfortably at over 1 mile (1600m) separation between any two people in your milo group. In typical terrain, for example, on a mountain biking trail or ski slopes, you will get about 1000m (3000 feet) between any two Milos in your group, and you do not need to have line of sight between your Milos.

What is the Milo noise canceling like?

Milo has very good wind and background noise suppression thanks to the six integrated high performance digital microphones and sophisticated audio signal processing algorithms. This enables everyone in your group to be clearly heard, even in very windy conditions or when moving fast.

How waterprood is Milo?

Milo is completely waterproof and has an IP67 rating, which means it can be submerged in up to 1 meter (3 ft) of water for a half an hour. Milo has also been tested for short durations down to 3m (10 ft).

Milo has very few moving parts outside of sealed buttons. In the same way you take care of, say, an action camera, we recommend rinsing with fresh water after use in salt water, so with care you will not have any problems. We also include a set of rubber plugs that fit into the USB-C port.

Will Milo work in cold temperatures?

Yes, Milo was designed for the harshest environments and has been tested and will work in freezing cold temperatures.

Does Milo include a push-to-talk option?

While the core value of Milo is exactly that you don’t need to push a button to talk like you do with walkie-talkies, we know that sometimes you want that option. So, yes: just hold the big front Milo button while you talk to enable push-to-talk mode, and release to mute your microphones.

Is Milo good for kids?

Yes! Milo is very simple and handsfree and needs no phone, so it’s suitable even for younger kids. It gives you peace of mind when your kids are out of sight, knowing you can speak with them when needed. Milos can also notify you if your kids go out of range!

How secure is Milo? Are my conversations private?

Milo voice transmissions are encrypted and private and can only be heard by members in your group who have grouped their Milos™.

How close can they be without feedback?

You can bring Milos™ close to each other and they will not echo, unlike traditional walkie-talkies. Milo™ detects this condition to prevent the echo and automatically ducks the volume of sound from Milos™ when next to each other.

Battery - what kind of battery does Milo use? How long does it take to fully charge?

Milo uses a high-quality lithium polymer rechargeable battery. Just like your phone battery, it is fully integrated allowing Milo to be completely waterproof. The battery lasts a full day on a single charge and takes about 90 minutes to fully charge from empty. Your Milo™ will charge more quickly when powered on.

Is Milo's software updatable?

Yes. You can update Milo via the Milo™ mobile app for iPhone and Android. We will release not only bug fixes but also significant new features via regular software updates and your Milo will continue to get better over time. New software features, such as voice control or long-range-mode, will not require any additional hardware purchases. Software updates will be available via the Milo Link app, free from the Apple App Store or Google Play Store.

Do I need a headset? Can I use Milo with a headset?

You don’t need to use a headset with Milo, but if you like you can pair Milo with most Bluetooth headset brands or even plug in a wired headset. Also, your Milo does not need to be mounted permanently into a helmet so you have flexibility to use Milo on all your adventures, on the trails, slopes the water and beyond.